Windstream is a popular communications service provider known for its exceptional internet and email services. Customers can very easily get access to their Windstream accounts once they successfully register for one. Although, due to several reasons, the customers might face issues logging into their accounts and wonder – Why is my Windstream email not working? But you don’t have to worry because we’ve got you covered!
Sometimes due to network connectivity issues and problems associated with the login credentials can restrict the user from accessing their Windstream accounts. Resolving these issues can be easy if you know what is causing them. Here, we will discuss in detail why you cannot access Windstream email accounts, what are the various problems with Windstream email login, how to stop junk emails on Windstream, and much more.
Why is my Windstream email not working?
When you are trying to access your Windstream account and are unable to do so, you might end up wondering – Why is my Windstream email not working? This might be due to various reasons as follows –
- In case you have entered incorrect login credentials which include your username and password, you cannot access the Windstream email account.
- Another reason that causes problems with Windstream email accounts, is if the Windstream email server is down. Windstream email down is a very common problem and there are ways to fix it. You can check – Is Windstream email down?
- If you have entered incorrect server settings for your Windstream account, you might have trouble logging in.
- You cannot access Windstream email accounts if there are issues related to email configuration.
- If your Windstream account has been hacked or restricted, you cannot access it. This can also be due to junk emails piling up in your Windstream email account. You can check various available options on the official Windstream website to check – how to stop junk emails on Windstream.
- A very common issue that causes Windstream email problems is inadequate internet access that leads to network connectivity issues.
What can you do to resolve these issues?
Always ensure that your internet connection is stable and check – is Windstream email down? You can try to resolve these Windstream email down errors by trying these troubleshooting methods –
Change your account username or password –
In case your account is restricted or hacked you can reset the username and password. To do so follow these steps –
- Open the web browser and go to the official website www.windstream.net.
- Navigate to the option that says ‘My Account & Support’ and tap on it.
- Click on the ‘Manage My Account’ option.
- The Online Account Options screen will pop up next. Enter your current Windstream username and password. Tap on the ‘Login’ option.
- You now have access to your Windstream account. Move to the ‘Change Username, Password, & Email Accounts’ option.
- Enter a new password or username and tap on ‘Change’.
Change the server settings of your account –
You can change the server settings of your account to resolve the login issues.
- Set the incoming mail server settings as follows – server hostname ‘imap.windstream.net’ and incoming mail server port – SSL 993.
- Set the outgoing mail server settings as – server hostname ‘smtp.windstream.net’, incoming mail server port – SSL 465, set ‘Yes’ to the option that asks ‘Requires Authentication’.
Update your email address –
You can also update your registered email ID to fix these issues –
- Log in to your Windstream account by entering your username and password.
- Tap on the ‘Submit’ button.
- Once you enter your account’s home page, move to the ‘Edit Profile’ option.
- Now enter the new email address and password for your account.
- Click on the option that says ‘Submit’.
Always ensure that you check if your account is filled with Windstream blocking emails. Such emails are filled with viruses and Trojans and might cause such log-in issues. Always check and restrict such Windstream blocking emails to safeguard your account. Note that you should always check – is Windstream email down? If the server is down, you can contact the Windstream support team to resolve this issue.